Questions Before You Request Service
Lifestyle Enhancements™ FAQ
Helpful information about availability, assessments, pricing, turnaround times
and how specialized services can be added to your home.
What are Lifestyle Enhancements™?
Lifestyle Enhancements™ are specialized household services for areas that need
attention beyond routine cleaning. Options may include laundry and rug pickup,
carpet and upholstery cleaning, tile and grout restoration, window cleaning,
seasonal property care, wall washing, recaulking, mattress cleaning,
small-space painting and assessment-based environmental support.
Can I request an enhancement without regular cleaning service?
Yes. Many enhancements can be requested as standalone services. They can also
be coordinated with a Deep Clean Reset™, Regular Maintenance Refresh™, Home
Help Support™, move-related cleaning or property preparation.
How is enhancement pricing determined?
Pricing depends on the service, quantity, measurements, material, condition,
access requirements and preparation involved. Laundry pricing is based on the
selected bag capacity and return option. Other services may require photographs
or an assessment before final pricing is confirmed.
Can my request be assessed from photographs?
Many clearly defined requests can begin with photographs and a short
description. Larger projects, varied materials, environmental concerns or
services involving uncertain conditions may require a closer assessment before
the scope and schedule are confirmed.
How long do laundry and rug pickup services take?
Laundry return options generally range from same-day priority to 24–48 hours,
depending on availability and the option selected. Rug-care turnaround is
generally three to seven business days after the rug has been reviewed.
Are all materials and conditions eligible for service?
No. Material, condition, age, colour stability, existing damage and access can
affect service eligibility. Our team reviews relevant details before confirming
work and may recommend another pathway when a surface or condition requires a
licensed specialist.
Are enhancements available for outdoor areas?
Yes. Seasonal Property Care may include eligible yard areas, leaves and outdoor
debris, walkways, entryways, patios, outdoor furniture, BBQ cleaning and other
agreed exterior presentation needs. The included areas are confirmed before
scheduling.
Where are Lifestyle Enhancements™ available?
Services are available across Toronto and selected surrounding communities.
Availability can vary by enhancement, property address, scheduling requirements
and travel distance. Submit the service address so our team can confirm
coverage.
Who completes the work?
Just Clean It services are delivered through employee-based teams supported by
company coordination, WSIB coverage, business insurance and defined service
standards. Certain specialized services remain subject to assessment,
availability and confirmed scope.
Does the 24-hour re-clean guarantee apply?
Eligible cleaning work is supported by our 24-Hour No-Hassle Re-clean
Guarantee. If an area included in the agreed cleaning scope was missed, contact
our team within 24 hours of completion. We will review the concern and arrange
correction where appropriate. The guarantee does not cover pre-existing damage,
permanent staining, material limitations or work outside the confirmed scope.